Book Description:
This book is a resource for managers, strategists, and any others responsible for retail supply chains. These supply chains embrace brick-and-mortar stores as well as distributors, manufacturers, and providers of a wide range of supply chain– related services. For trading partners in retail to operate as a supply chain, rather than individual companies, they will need new approaches for performing the tasks necessary for supply chain success. These tasks include the following:
This book is a resource for managers, strategists, and any others responsible for retail supply chains. These supply chains embrace brick-and-mortar stores as well as distributors, manufacturers, and providers of a wide range of supply chain– related services. For trading partners in retail to operate as a supply chain, rather than individual companies, they will need new approaches for performing the tasks necessary for supply chain success. These tasks include the following:
- Designing supply chains for strategic advantage. This task creates “business models” that erect barriers to competition.
- Implementing collaborative relationships inside the organization. Specialization produces local optimums but substandard service and profits at the company level.
- Forging supply chain partnerships with trading partners up and down the supply chain. This is an “unnatural act” but increasingly a competitive “must” as companies rely on outside partners.
- Managing supply chain information. The claims for new software confound potential users. Confusion is due to the presence of many providers and the difficulties of evaluating their claims.
- Making money from the supply chain. Process improvement aimed at cost reduction retains its importance, but processes have to be defined along the supply chain, not at the individual company, level.
Table of Contents: | ||
Chapter 1 | Defining the Retail Supply Chain. | |
Chapter 2 | Success in a Retail Business. | |
Chapter 3 | Types of Retail Supply Chain Businesses. | |
Chapter 4 | A Changing World: Moving Toward Comparative Advantage. | |
Chapter 5 | Corporate Social Responsibility, Sustainability, and the Retail Industry. | |
Chapter 6 | Drivers of Retail Supply Chain Change. | |
Chapter 7 | Paths to the Customer. | |
Chapter 8 | Supply Chain Risk. | |
Chapter 9 | Retail Supply Chain Metrics. | |
Chapter 10 | Meeting the Needs of Supply Chain Decision Makers. | |
Chapter 11 | Product Types—Value to the Customer. | |
Chapter 12 | Businesses Inside the Business. | |
Chapter 13 | Activity Systems and Process Definition. | |
Chapter 14 | Retail Supply Chain Management—Skills Required. | |
Chapter 15 | Organizing to Improve Retail Supply Chain Performance. | |
Chapter 16 | Collaboration with Supply Chain Partners. | |
Chapter 17 | The Demand-Driven Supply Chain. | |
Chapter 18 | Product Tracking Along Retail Supply Chains. | |
Chapter 19 | Understanding Supply Chain Costs. | |
Chapter 20 | Barriers to Addressing Root Causes for Cost. | |
Chapter 21 | Multicompany Collaboration to Reduce Costs—Who, What, AND How. | |
Chapter 22 | Retail Return Loops. | |
Glossary | ||
Bibliography | ||
Index |
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